Privacy Policy

Last Updated: September 12, 2025

1. Introduction

Welcome to Cortex Systems (“Cortex Systems”, “we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Customer Portal (the “Site”), or contact us via forms, email, or other means. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

Information that identifies you or can be used to identify or contact you. For example:

• Name
• Email address
• Phone number
• Company name / job title
• Postal address (if relevant)

Non-Personal Information

Information that does not directly identify you. For example:

• Browser type and version
• Operating system
• Device information
• IP address
• Time and date of access, pages viewed, duration of visit
• Referral source

Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to collect or store information. These help us improve the Site, provide better user experience, analyze trends, and understand how users interact with the Site.

3. How We Use Your Information

We use the data we collect for various purposes, including but not limited to:

• To provide, maintain, and improve the Site and our services
• To respond to your inquiries, requests, or support needs
• To send administrative information, such as updates, security alerts, and account or policy changes
• To personalize your experience on the Site
• To analyze usage to better understand how people access and use the Site (traffic, performance, etc.)
• To detect, prevent, and respond to fraud, abuse, security issues, or violations of our policies

4. Sharing Your Information

We may share your information in the following circumstances:

• With service providers or vendors who help us with things like site hosting, maintenance, analytics, email delivery, etc.
• With business partners when you request information about their products or services via our Site
• To comply with legal obligations (e.g. if required by law, court order, regulation)
• In connection with a merger, acquisition, or sale of assets, where your information may be among the transferred assets
• With your consent or at your direction

5. Third-Party Services & Links

Our Site may include links to or embedded content from third-party websites or services. These may place their own cookies, collect data, or have privacy practices different from ours.

We are not responsible for the privacy practices or content of third parties. You should review their privacy policies directly.

6. Security

We take reasonable measures to protect the information you provide against unauthorized access, disclosure, alteration, and destruction. However, no digital transmission or storage is completely secure. We cannot guarantee absolute security.

7. Retention of Your Information

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Once no longer needed, we will securely delete or anonymize it.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights:

• The right to access, correct, update, or delete your personal information
• The right to object to or restrict certain processing of your information
• The right to opt out of receiving marketing or promotional communications
• The right to withdraw consent (where processing is based on consent)
• If applicable: rights under GDPR (EU), CCPA/CPRA (California), other regional privacy laws

To exercise any of these rights, please contact us at the address below.

9. Children’s Privacy

Our Site is not intended for children under the age of 16 (or other age threshold depending on jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child under the applicable age, please contact us; we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this Site with an updated “Last Updated” date. We encourage you to review this Policy periodically to stay informed about our practices.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at: